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Cancellation & Refund Policy

Cancellation & Refund Policy for Grewal Inc. Logistics Broker and Trucking Company (www.grewalinc.com)

Thank you for choosing Grewal Inc. for your logistics and trucking needs. We understand that circumstances may change, and you may need to cancel or request a refund for your booking. Please review our cancellation and refund policy outlined below:

  1. Cancellation Policy:

a. Cancellations can only be made before 48 hours of the scheduled booking. To cancel your booking, please contact our customer service team at our toll-free number: 1-888-200-8062.

b. If you cancel your booking within the 48-hour window, cancellation fees may apply. These fees will be determined on a case-by-case basis, taking into consideration factors such as the nature of the booking and any costs incurred by Grewal Inc.

  1. Refund Policy:

a. Refund requests for eligible cancellations will be processed as per the following guidelines:

  • If you cancel your booking within the 48-hour window and are eligible for a refund, Grewal Inc. will process the refund within a reasonable timeframe.

  • Refunds will be issued to the original payment method used for the booking, unless otherwise agreed upon.

  • Please note that it may take some time for the refund to be reflected in your account, depending on the policies of your financial institution.

b. Consultation Fee Refund:

  • If you have availed of our consultation services and are not satisfied within 30 days of the consultation, you may be eligible for a refund of the consultation fee.

  • To request a refund for the consultation fee, please contact our customer service team within the specified timeframe.

  • Refunds for consultation fees will be processed after verifying your eligibility and may be subject to any applicable deductions or fees.

  1. Contact Information:

a. If you have any questions or need assistance with cancellations or refunds, please contact our customer service team using the following information:

Toll-Free Number: 1-888-200-8062 Company Address: 4701 E 14th Street # 17109, Plano, TX 75074

b. Our customer service representatives will be happy to assist you with any queries or concerns you may have.

Please note that Grewal Inc. reserves the right to modify or update this cancellation and refund policy at any time without prior notice. It is your responsibility to review this policy periodically to stay informed of any changes.

By booking our services and using Grewal Inc.'s website (www.grewalinc.com), you acknowledge that you have read, understood, and agreed to this cancellation and refund policy. If you do not agree with this policy, please refrain from booking our services.

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